Shipping

Delivery options:

Royal Mail 2–4 Working Days – £2.99
For low-value, envelope-sized items. If eligible, you can upgrade to a next-day service at checkout.
DHL Tracked Next Day – £4.99
For high-value envelopes and packets up to 5kg.
DPD Tracked Next Day – £4.99
For large items and parcels.

** 3pm cut off, Mon-Sat for guaranteed same day dispatch **

Free delivery on all orders over £70. This is applied automatically at checkout.

Orders are usually dispatched within 1 working day. Delivery times are estimates from the date of dispatch and may be affected by courier delays. Tracking is provided where applicable.

European Orders

Shipping & Duties Included

Good news — there are no additional charges on delivery.

For all European orders, the total you see at checkout includes all shipping, customs, duties, and import fees. Your order will be delivered directly to your door without any extra payments required on arrival.

Prolite Explorer will handle and cover all customs processing and associated fees, and any applicable VAT will be managed as part of your order total at checkout.

Shop with confidence knowing everything is taken care of upfront.